Dear Mesh Community,
More than ten years ago, goTenna started as a company that sold mesh radio devices for general public use. Since then, we have amassed 350-plus military, public safety, and law enforcement agencies conducting mission-critical operations worldwide. With the world becoming increasingly hostile over the last three years, the demand for our professional products to protect frontline operators at the tactical edge has reshaped goTenna’s business. During this time, we have prioritized transforming how operators connect during the world’s most dangerous and critical missions. As a result, the demand for our professional line of products has scaled significantly. goTenna has evolved to focus its tactical off-grid communications solutions and services on first responders, law enforcement officials, and warfighters. While driven by our commitment to enhancing public safety and national security, this strategic shift comes with a difficult decision.
As mentioned last year, our Mesh and Pro lines share critical components. While we had expected and, more importantly, hoped to see supply chains ease over the past year, we have repeatedly seen our component vendors miss shipment deadlines. This challenge has left us in a position where sourcing enough of these components to spread across our Pro and Mesh lines is becoming increasingly difficult. As a result, we last shipped goTenna Mesh to our customers over two years ago.
I know this decision is frustrating for our goTenna Mesh community. However, given that we have not seen any relief from a manufacturing perspective while continually seeing a demand for our product across our government market, I have decided to formally end the goTenna Mesh product line.
This is our plan going forward:
- If you already own goTenna Mesh, we are removing the goTenna Mesh app from the app stores by the end of this year. The goTenna Mesh app will continue to operate until your iOS or Android platform no longer supports the current software. We will discontinue technical support for goTenna Mesh by the end of 2023. Please contact prosupport@gotenna.com if you have any questions.
- We understand that the Amateur Radio Community (HAM) utilizes goTenna Mesh to support community events and as adjunct communicators for state and local governments throughout the US. We are actively exploring ways to enable the purchase of our Pro X2 for licensed amateur operators to continue to support their local communities using Mesh technologies. There is precedent indicating a path forward, but we can only make promises once we evaluate the regulatory and policy requirements. Please reach out to prosales@gotenna.com if you have any questions.
- Production and support for the goTenna Pro X Series of devices and the goTenna Deployment Kit 2 will continue as usual.
- As a result of this change, https://community.gotennamesh.com/ will be shut down as of January 3.
The Mesh product helped to launch goTenna, and we are grateful to the users who have been with us since the beginning and throughout our evolution. We hope you continue to support our mission to ensure that the people who keep us safe - both at home and abroad - have access to the best cutting-edge technology for communications-denied environments where and when they need it most.
Sincerely,
Ari Schuler
CEO
11 posts - 10 participants
